Re: Don't work

You can certainly sign up for ticketed support and submit a Support Zip (as per instructions in KB 144, please)

Signup details

http://www.2brightsparks.com/help/index.php?action=user

There's an article that explains the support ticket sign-up process at:

http://www.2brightsparks.com/help/index ... article=15

Please note that the forum and the ticket area are separate systems and currently require separate registration for each system. You can re-use the same credentials (if also 'vacant' on the 2nd system you register with) but you still need to register again/separately.

Generating & Sending Debug Information

http://www.2brightsparks.com/help/index ... rticle=144

http://www.2brightsparks.com/help/index ... rticle=143