Re: Email Problem

You're fairly unique, if so. I can't recall anyone else ever reporting anything similar - certainly not lots of them, and a search of "bad sequence" gets absolutely no hits here, or in our Knowledge Base, or our ticket area. So, a sequence that works for tens of thousands of others is unlikely to be just plain wrong...

It's possible you have a firewall or router (or combo thereof) that is garbling the mail commands (that is, maybe dropping/truncating one that should get through, so the next one appears out of sequence). Note that firewalls (etc) can be application-specific, so that they may act differently for different mail clients.

You could try adding one of the coded options (+ or *) to

Modify > Expert > Log Email Log > Advanced > Local Computer Name

for the second server (or even 'either server')

If you still have issues, we'd need a Support Zip with debug-out of a run where this happens - and your stated permission to try and send test messages to the server - to try and take it any further.

Signup details

http://www.2brightsparks.com/help/index.php?action=user

There's an article that explains the support ticket sign-up process at:

http://www.2brightsparks.com/help/index ... article=15

Please note that the forum and the ticket area are separate systems and currently require separate registration for each system. You can re-use the same credentials (if also 'vacant' on the 2nd system you register with) but you still need to register again/separately.

Generating & Sending Debug Information

http://www.2brightsparks.com/help/index ... rticle=144

http://www.2brightsparks.com/help/index ... rticle=143