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Re: Errors on initial backup

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What you back up is up to you, although none of our products are designed to make a complete backup of a system disk (Help > Quick Start > Understanding Backup and Synchronization - and reprised here). Our software is designed to back up data you created (documents, etc). It is often possible to copy some application data, but that may in fact engender a false sense of security anyway. Remember that software almost always has an install process (registry entries, etc) and simply Restoring the files it uses (if damaged/missing) may well not help anyway. It certainly won't help if you're trying to restore to a blank disk. Likewise (even more so) for parts of Windows itself.

As for the Access Denied errors, it rather depends on which files are involved (sorry, we can't offer a file-by-file analysis for you).

'Access Denied' is a Windows error (error #5, as shown) whereby Windows reports that the user you are running SB 'as' does not have the permissions (etc) to perform something the profile is set to do. Windows tells SB, SB quotes that back to you

We have a Knowledge Base article on 'Access Denied'

http://www.2brightsparks.com/help/index ... rticle=205

but aside from that cannot offer bespoke / one-to-one support in solving Access Denied errors: it's difficult enough when you can see the various 'opposing' settings, impossible when you cannot...

You can of course use Choose Subdirectories & Files (Simple settings page) to cherry-pick which folders\files you do (not) want. And/or, fine-tune the profile/s by setting the Source/s direct to the data location/s

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