Re: Error Code 13

Hi,

I assume you were trying to backup the whole phone? The purpose of this software is mainly to help users backing up their own data and content. Trying to copy the whole phone or operating system files would fail most of the time due to access restrictions plus in the event you had managed to copy such files they would have been useless since you wouldn't be able to restore them anyway.

If you feel like copying everything that may be related to you, try looking under the /sdcard folder (if you have one) or under /storage/sdcard0 where usually applications will store files, such as photos, music and videos.

Bottomline is that we don't and cannot clone the phone's files.

Regards,
Kostas