SyncBackPro (commercial) • Re: SyncBackPro not creating FTP directories

Hi,

Please submit a support zip (with debug logs) of your profile run to support@2brightsparks.com for investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowledgebase/articles/213970-creating-a-debug-information-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you

Statistics: Posted by Swapna — Wed Nov 29, 2017 6:24 am

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