SyncBackLite (commercial) • Re: Support once purchased etc.

Hi,

If I purchase the software, how decent is support, is the turnaround good and I mean within 12 hours?

Please read our support policy for the support options available to all users of SyncBack:

https://help.2brightsparks.com/support/solutions/articles/43000335580

I presume I need the "lite" version at least, to be able to switch off the host PC when the last profile has been backed up?

To shutdown a computer after a profile run using SyncBackPro/SE/Lite/Free versions:

1. You can add shutdown command (shutdown /s) in a batch file and call that file under:

Modify > Expert > Program-After settings page

2. or you can enable the option "Shutdown computer when all the profiles have finished" from the Preferences menu of SyncBack's main interface.

3. Alternatively, you can create a schedule task for a profile and add -shutdown command line parameter to the schedule task. For additional details, read ‘Auto-shut down after running a schedule’ KB article:

https://help.2brightsparks.com/support/solutions/articles/43000335759

Also on the free version, is the background colour available (right click profile)? It does not seem to work on the free version.

Sorry, not supported. Only available in SyncBackPro and SE versions.

Thank you.

Statistics: Posted by Swapna — Mon Jan 14, 2019 1:37 am

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