SyncBackPro (commercial) • Error Report: // in file name breaks sync

Hi All,

I know this is an edge case but am hoping it can be patched rather than convincing my users to stop using // in their file names.

I'm syncing between Google Drive and a Windows 2016 server and have a path that looks like this:

\Audio\Visual Technology\Producer Checklists\Producer Sunday Responsibilities // Template

I receive the following error:

Failed to copy from Google Drive: Cannot create file "\\?\path\to\file\SBSE___.HYF"

I suspect the issue is the way that SyncBack is reading the file name, in the left-hand column of the error report where it lists the file that failed to transfer it has this path:

\Audio\Visual Technology\Producer Checklists\Producer Sunday Responsibilities%20\\ Template

Note that SyncBack has reversed the // to make them into part of the path.

Thanks!
Dave

Statistics: Posted by davidshq — Thu Feb 07, 2019 5:00 pm

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