Hi,
Please generate and submit a support zip with debug logs of the profile run to support@2brightsparks.com for investigation. Full instructions for creating and submitting the support zip are given here:
https://help.2brightsparks.com/support/solutions/articles/43000335603
If your Zip is over 20MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you
Please generate and submit a support zip with debug logs of the profile run to support@2brightsparks.com for investigation. Full instructions for creating and submitting the support zip are given here:
https://help.2brightsparks.com/support/solutions/articles/43000335603
If your Zip is over 20MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!
Do not post (nor links to) Support Zips on this open forum.
Thank you
Statistics: Posted by Swapna — Wed Jun 26, 2019 1:43 am