Hi
'Access Denied' is a Windows error (error #5, as shown) whereby Windows reports that the user you are running SB 'as' does not have the permissions (etc) to perform something the profile is set to do. Windows tells SB, SB quotes that back to you
We have a Knowledge Base article on 'Access Denied'
http://www.2brightsparks.com/help/index ... rticle=205
but aside from that cannot offer bespoke / one-to-one support in solving Access Denied errors: it's difficult enough when you can see the various 'opposing' settings, impossible when you cannot...
But in your case, we can make a suggestion: we suggest re-instate the Filter entry for the System Volume Information folder, This is (as stated) system information, and Windows does not want you in there.
A factory-default profile (created in V6 from scratch - assuming you do not save new settings 'as the default') automatically has this folder filtered out, so presumably either you are using an imported profile or have removed it. The filter entry to re-instate (exclusion filters 'NOT to copy', right-hand side of Filter dialog) is
*\System Volume Information\
On closing, the profile should suggest de-selecting any such folders and their contents. You should agree to that, otherwise the selections will override the filters, and the error will still happen.
'Access Denied' is a Windows error (error #5, as shown) whereby Windows reports that the user you are running SB 'as' does not have the permissions (etc) to perform something the profile is set to do. Windows tells SB, SB quotes that back to you
We have a Knowledge Base article on 'Access Denied'
http://www.2brightsparks.com/help/index ... rticle=205
but aside from that cannot offer bespoke / one-to-one support in solving Access Denied errors: it's difficult enough when you can see the various 'opposing' settings, impossible when you cannot...
But in your case, we can make a suggestion: we suggest re-instate the Filter entry for the System Volume Information folder, This is (as stated) system information, and Windows does not want you in there.
A factory-default profile (created in V6 from scratch - assuming you do not save new settings 'as the default') automatically has this folder filtered out, so presumably either you are using an imported profile or have removed it. The filter entry to re-instate (exclusion filters 'NOT to copy', right-hand side of Filter dialog) is
*\System Volume Information\
On closing, the profile should suggest de-selecting any such folders and their contents. You should agree to that, otherwise the selections will override the filters, and the error will still happen.