Explorer by default doesn't show (or try to act on) hidden folders or files (though you can change that, but then you'd likely get the Access Denied issue in Explorer also). Our software does see/try to act on hidden files (though you can tell it not to).
'Access Denied' is a Windows error (error #5, as shown) whereby Windows reports that the user you are running our software 'as' does not have the permissions (etc) to perform something the profile is set to do. Windows tells the software, the software quotes that back to you
We have a Knowledge Base article on 'Access Denied'
http://www.2brightsparks.com/help/index ... rticle=205
but aside from that cannot offer bespoke / one-to-one support in solving Access Denied errors: it's difficult enough when you can see the various 'opposing' settings, impossible when you cannot...plus, of course, we don't offer technical support for the Free version anyway.
Bear in mind that the Knowledge Base is searchable - a search on "access denied" would have found you that KB article (and other related ones) several hours ago![;)]( "Wink")
This forum is also searchable, though you might need to widen the scope to all the SyncBack sections (not just the Free version, which currently does not have many posts yet itself)
'Access Denied' is a Windows error (error #5, as shown) whereby Windows reports that the user you are running our software 'as' does not have the permissions (etc) to perform something the profile is set to do. Windows tells the software, the software quotes that back to you
We have a Knowledge Base article on 'Access Denied'
http://www.2brightsparks.com/help/index ... rticle=205
but aside from that cannot offer bespoke / one-to-one support in solving Access Denied errors: it's difficult enough when you can see the various 'opposing' settings, impossible when you cannot...plus, of course, we don't offer technical support for the Free version anyway.
Bear in mind that the Knowledge Base is searchable - a search on "access denied" would have found you that KB article (and other related ones) several hours ago
This forum is also searchable, though you might need to widen the scope to all the SyncBack sections (not just the Free version, which currently does not have many posts yet itself)