Re: V7.0.0.47 vs. V6.5.xxx - lack of compatibility
Hi, we need the debug log:http://support.2brightsparks.com/knowle ... ation-fileThe logs you have don't show any errors or anything that can help us. With a debug log we can see exactly why it isn't...
View ArticleRe: V7.0.0.47 vs. V6.5.xxx - lack of compatibility
Although log reports are useful, what Mick requested from you was debug logs.Once you've gotten the Support Zip with debug log, open a ticket and forward it (the entire Zip file; not just the debug...
View ArticleRe: FTP sync - Upload
Hi Conrad Chung,Thanks for your answer but I have already tried it with no improvements,I do not understand why it's working in one way and not in the other.I don't think that my FTP server is having...
View ArticleRe: FTP sync - Upload
Hi, we've just uploaded a beta version of V7 that fixed an FTP bug. Not sure if it was causing the problem you had, but it could be. You can download it here:http://www.2brightsparks.com/assets/sof ......
View ArticleRe: FTP sync - Upload
Hi Mickyj,Thanks for your help, but it's still the same thing :Failed during copy : Connection closed(23) : 257 "/BACKUP_Julien/0 - Full bus/0. From K&L/140527 - Update" is current...
View ArticleRe: V7.0.0.47 vs. V6.5.xxx - lack of compatibility
Sorry for the mistake. I did not know what the debug log is.I have just sent the requested zip files.I have just did yet another test: I backuped a folder containing "the files which make problems" to...
View ArticleRe: SyncBackPro V7.0.1.0 released (20th October 2014)
Where are the non-install-versions of SBP (zip)?
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Re: SyncBackPro V7.0.1.0 released (20th October 2014)
Sasa wrote:Where are the non-install-versions of SBP (zip)?It's at http://www.2brightsparks.com/assets/sof ... tup_NI.zipRegards,Kostas
View ArticleRe: Backup photos as soon as my mobile connects to WiFi
Hi Kostas,I tried that and it worked. It was a little bit strange: although my Android's name is "michael.steppes" according to "Settings/Info/Hardware" it was found only with the name "HTC One X+"....
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Re: SyncBack Pro 6.1.1.1: Problem with zipx
hello, just to say you that i solved this problem just add an variable parameter in the path like file%DATE%.zipxstrange thing but without variable there is an error in the zipx ... BUG ???
View ArticleRe: FTP sync - Upload
Hi, can you double-check which version of SyncBack you're using? It looks very much like the bug we fixed.
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Regular expression and folders ...
Hello !Could you help me understanding regular expressions in Syncback please ? Here is what i got on my first server :I would like to backup all files of the "test" folders (and only that files) on...
View ArticleForeign letters in filenames
In Denmark we have letters like "æøå". When we copy filenames including these letters we get other strange letters instead.We are copying and updating files from a network drive to an FTP server.When...
View Articlefeature is not supported - unhelpful message in V7.0.1.0
I just upgraded to V7 from V6.5. This new version now notes errors on files that the previous version attempted to copy (and usually succeeded), but the error message is remarkably unhelpful - "Failed...
View ArticleRe: feature is not supported - unhelpful message in V7.0.1.0
Hi, where are you copying to and from, e.g. disk, FTP, etc? I'm not sure why you'd get this error message on a file in the log as there's no place it does this and it shouldn't be. Is there anything...
View ArticleRe: Regular expression and folders ...
Hi, I'm sorry, but we do not provide bespoke support for regular expressions. We have clearly stated this in our Regular Expressions section of the Help file within the program:Important: 2BrightSparks...
View ArticleRe: Foreign letters in filenames
We are using a hosting service at http://www.siteground.com/ftp-hosting.htm.But as explained, foreign letters works with everything else we have tried with: the web client for the FTP, Windows FTP, and...
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Re: Foreign letters in filenames
Hi, yes, and those foreign letters work perfectly fine with SyncBack and our FTP server We'd need a debug log to see where the incompatibility is:http://support.2brightsparks.com/knowle ......
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