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Re: SyncBackPro V7.0.1.0 released (20th October 2014)

Unfortunately this isn't something we can reproduce, so we can only speculate as to why it would be in the background and ask the window to come to the foreground. We'll try another way for the next...

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Re: Network & Scan Failures on Windows 8.1

Sorry, V7.0.11.0 does indeed include the changes mentioned. That's what happens when you're changing the code all the time, you lose track of what has and hasn't been uploaded. D'oh.Yes, please create...

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Re: How to select subfolder automatic?

wschloss wrote:Hi, I think I have similar problem. No files are selected in "Choose Sub-directories and files" and when I deselect/select (with either mouse, keyboard or right click menu), ONLY that...

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Re: How to select subfolder automatic?

Hello, I had solved this problem for me. In my case a filter-setting was the causer. As I reset the filter to default all subdirectories are checked.

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Filtering FROM a text file?

I'm new to SyncBack. I'm currently use a trial of the latest v7. I'm a heavy user of Syncovery, but I have a need to run profiles one at a time, and to do that within Syncovery is difficult and a pain...

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Re: Filtering FROM a text file?

Hi, not possible/supported, because edits to filters in a profile triggers cross-auditing in real-time (during the profile edit) with the profile's file & folder de/selections as outlined here and...

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Google Drive and encryption

I am backing up to Google drive using compression and encryption. I can backup and restore with no issues. However, if I try to manually download the encrypted zip file, I get a file with a random...

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Sauvegarde fichier c;Users

Bonjour,Il m'est impossible de sauvegerder le dossier Users.Sur mon disque de sauvegarde.seul le dossier est créé, aucun sous dossier ni fichier ne sont copiés.Sur les dossiers utilisaturs (Documents,...

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Re: How to select subfolder automatic?

Perhaps I misunderstand how it's supposed to work. Here's what I am doing:SyncBackFree Profile; “FrequentChangers” with many filter includes like *\*\*.xl?? , and \bill\*\*.* and many excludes like...

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Re: How to select subfolder automatic?

Sorry, I anticipate you will ask the status of "New Files" and "New Folders" in the selection windows. In every case both are checked and green and I never modified.

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Amazon S3 / Glacier - unable to restore (Cloud error 403)

I am using the SyncBack Pro 7 trial to see how well it works with Amazon S3. I have a bucket with a policy setup to move files to Glacier after 1 day. Using SyncBack I backed up many files to my S3...

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Re: Amazon S3 / Glacier - unable to restore (Cloud error 403

Maybe this article can help?http://support.2brightsparks.com/knowledgebase/articles/212332-failed-to-scan-files-cloud-error-403-forbidden

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Re: How to select subfolder automatic?

wschloss wrote:Perhaps I misunderstand how it's supposed to work. Here's what I am doing:SyncBackFree Profile; “FrequentChangers” with many filter includes like *\*\*.xl?? , and \bill\*\*.* and many...

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Re: Sauvegarde fichier c;Users

Hi, support is only provided in English.Can you confirm if you are trying to back up your Users folder? That is, C:\Users\[Username]\...If so, maybe there are some system files in them which are locked...

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Compression messes up with SmartSync

Hi,I use a SmartSync profile with a local folder on the "left" and a cloud server (Box) on the "right". The files on the "right" are compressed (since this is necessary for encryption).The problem is...

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Re: Amazon S3 / Glacier - unable to restore (Cloud error 403

I saw that article but it does not apply. Mine is currently set to [default].

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Re: Compression messes up with SmartSync

Hi thanks for your feedback. We've tested this on our end and it seems like there is a possible bug when we turn on Compression mode in a profile to Box cloud.The issue is not "SyncBack doesn't take...

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Re: Amazon S3 / Glacier - unable to restore (Cloud error 403

In that case, create a Support Zip with debug-out and submit a support ticket (use Contact Support link in article) and attach the Zip. We'll look into...

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Re: Google Drive and encryption

Hi, I couldn't reproduce this issue. I created a new profile compressing and encrypting files upload to Google Drive. But Drive listed the files as XXXX.PDF.ZIPWhen manually downloaded, I can see the...

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Re: Compression messes up with SmartSync

Hi, you might want to look out for the next official release and update to that version as it contains patches to the bug/s as mentioned here.

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