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SyncBackPro (commercial) • Re: Offsite Backup

February 3, 2015, 9:59 am
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Hi,

SyncBackPro can perform offsite backups via FTP, Windows shares and through our latest product SyncBack Touch.

You can seed the files onto the destination to save time with the initial backup but you have to make sure that the files are copied over with their last modified date timestamps intact otherwise SyncBackPro will think that the file have been changed and it will suggest copying them over again. Of course there is a way to rectify this if it happens but it's best to ensure that timestamps remain original during seeding.

If you haven't done so yet you may try and download our fully functional SyncBackPro for a 30-days free trial.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Tue Feb 03, 2015 9:59 am

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SyncBackPro (commercial) • Versioning

February 3, 2015, 7:57 pm
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I have enabled versioning on my destination for 1 of my profiles. The max number to keep is 60 and max number is 60 days. There are still files in there for over 90 days in this backup? So the pruning portion is not working correctly.

Running Pro V7.0.14.0 on Virtual Windows Server Standard 2012 R2, which is connecting to a ISCSI 10TB drive. Profile was built on V6 and was on this computer when I upgraded

Statistics: Posted by joshonekenobi — Tue Feb 03, 2015 7:57 pm

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SyncBackPro (commercial) • Re: Versioning

February 3, 2015, 11:21 pm
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Hi, did you check how many Versions there are of any given file?

My guess is that some file's Versions exceed the 60-day limit because the max number of Versions it is configured to keep for any one file (60) has not yet been exceeded. Given that circumstances can arise (and I think in your case, they may have) where the actual number/age of captured changes may trigger one rule but not the other, there has to be logic to say what to do in this situation, and AFAIK the 'number' rule takes precedence in any conflict.

The example I can remember being quoted is a profile configured to keep max 3 versions for max 7 days, but a given file changes daily (and the profile runs daily, so captures all of them). At the end of 7 days, there would be 3 versions (not 7) because the max-number rule takes precedence over the age rule. It's a likely corollary that this ('number' trumps 'age') logic works in the other direction also, and failure to achieve 'max-number' suppresses any deletion that would occur if you had a pure age limit only (and some Versions exceeded it).

If you simply want to keep all captured changes that arise for 60 days (however many there are, though if the profile only runs once a day, likely you would only ever capture max 60 anyway), set the max-number back to [0] ('does not matter, no limit'), leave the age limit at [60] and run it again. My guess is all your outdated Versions will disappear.

If you do want to keep up to 60 changes and do not care how old some of them may be (it sounds very much as though you do not, I mention only for sake of completeness), keep the max-number as [60] and [0] the age limit instead.

You cannot choose which takes precedence if you set a defined limit for each factor and 'reality' eventually conspires to make the two rules conflict.


(BTW, this all assumes when you state 'over 90 days' you are checking the 'when-it-was-versioned' date-stamp coded into the Version's file-name, and not the LastModified stamp, because SB checks/uses the former, not the latter)

Statistics: Posted by cliffhanger — Tue Feb 03, 2015 11:21 pm

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SyncBackPro (commercial) • Re: SugarSync - Supported? If not when but if yes then how?

February 5, 2015, 4:10 am
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Thank you very much, thats exactly the kind of help and advice im looking for. =D>

Statistics: Posted by puppypaws0123 — Thu Feb 05, 2015 4:10 am

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SyncBackPro (commercial) • First run of a new profile produces different results every time I start it

February 5, 2015, 5:40 pm
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Hi!

I'm testing the current version of SyncBack Pro 7 and want to synchronise a local folder and a mapped network drive.

The problem is:
I have executed the simulated run repeatedly and the comparision results are different every time.
Sometime the program only wants to copy 300MB another time its an amount of 1,6Gb.

I don't know why, but I could imagine that it cannot handle the fact that there are many files
which are actually the same on both sides, but have a different modification date.
This is, because I copied all files and folders to an external harddisk, to take them from location A to location B,
to avoid running the first sync over the internet. The copying method did not support the transfer of the modification date.
But this is not an explanation for me, why the program comes to different results every time I run it.

Hope someone can help me with this!
Thanks a lot in advance!
Holger

Statistics: Posted by brauseboy — Thu Feb 05, 2015 5:40 pm

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SyncBackSE (commercial) • Syncback SE and %Hour% = user-defined variable

February 5, 2015, 5:59 pm
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Hi

Using version 5.20.0.0

In my backup profile, I have:
- set up a user-defined variable %EndOfDay% and set this as 18.
- set the profile as a Fast Backup with a forced rescan as %Hour% equals %EndofDay%

i.e. run a full rescan/backup at the end of the day - with the end of the day determined externally (in the variable, i.e. 18).

However, when I run the profile (e.g. at 18:05), SE does NOT perform a rescan (it works fine if I "hard-code" 18 into the profile).

Am I missing something, or is this considered as using a UDV in a filter (which I believe is not supported)?

Statistics: Posted by B_M — Thu Feb 05, 2015 5:59 pm

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SyncBackPro (commercial) • Re: First run of a new profile produces different results every time I start it

February 6, 2015, 8:26 am
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Hi, what is the medium of your network drive? NAS, Server, etc?

It sounds to me that your network device can't properly store Last Modification date/time values of files as a result of buggy firmware, etc. Read this article for more info (2nd paragraph):

http://support.2brightsparks.com/knowledgebase/articles/215345-the-last-modification-date-and-time-are-wrong

How have you configured your profile to connect to the remote site? Is it through VPN, FTP, WebDAV, etc? And did you set a Drive letter or a UNC path for it under the Destination path?

You have not actually stated the exact number of files (and it's size) that is hosted on both Source and Destination device? So it's not exactly clear whether if 1.6GB is the actual figure or there are more file contents.

It is possible that the remote device is outputting glitched listing (or connection flickers, etc) which sometimes, certain versions of SAMBA may exhibit by failing to list the full contents of the sub-folders as it occurs (may apply to you if you're using SAMBA). More info here:

http://support.2brightsparks.com/knowledgebase/articles/215337-common-problems-using-samba-with-syncback

If you wish, you can send us a Support Zip with Debug log and we can help you see the listed number of entries as reported to us and compare that against your actual numbers hosted on the device.

Submit a support ticket (use Contact Support link in article) and attach the Zip.

http://support.2brightsparks.com/knowledgebase/articles/213970-creating-a-debug-information-file

Do not post (nor links to) Support Zips on this open forum.

Statistics: Posted by Conrad Chung — Fri Feb 06, 2015 8:26 am

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SyncBackPro (commercial) • Re: SyncbackPro v7 Variables in Source and Destination

February 9, 2015, 4:39 am
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Hi, Thanks for the fix in v7.0.32.0
"Updated: Windows Environment variable expansion first uses the new method and then the older method"
It's great you are listening.

Rodger

Statistics: Posted by rodgerwheat — Mon Feb 09, 2015 4:39 am

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SyncBackSE (commercial) • Re: Syncback SE and %Hour% = user-defined variable

February 9, 2015, 4:17 pm
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Hi, I just got around to installing SE v5.20 temporarily on a VM and it works fine for me. This suggests you may be configuring or referencing the User Variable wrongly. You should create the UV without the % signs thus

EndOfDay (=) 18

and reference it using % delimiters via

%HOUR% [equals] %EndOfDay%

Note that even V6 is out of support by 2BS now (V5, even more so...), so you may need to consider upgrading (at a discount) to SE V7 (or, jump direct to Pro V7, also discounted). It's unlikely many potential respondents to any further questions would have a handy V5 installation to test with (for example, I'm removing the test V5 very soon)

Statistics: Posted by cliffhanger — Mon Feb 09, 2015 4:17 pm

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SyncBack Touch • SB Touch vs "Sync Your Laptop"

February 9, 2015, 8:38 pm
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I once tried the instructions for "Sync Your Laptop" (http://www.2brightsparks.com/tutorials/syncyourlaptop/1.html) between a Win7 desktop and XP laptop, but couldn't get it to work. It was long ago, and if I recall the issue, it probably had to do with the "homegroup" problems I couldn't figure out between the two.

My question is, Which is better and easier to set up?

And... does SB Touch require my Win7 desktop and Win8 laptop to be in the same homegroup?

Statistics: Posted by Paul in NJ — Mon Feb 09, 2015 8:38 pm

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SyncBack Touch • Re: SB Touch vs "Sync Your Laptop"

February 10, 2015, 1:24 am
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Hi,

The procedure for setting up a profile for syncing two computers will remain the same even when using SyncBack Touch but more easy in terms of access as you don't need to go through the hoops and loops of setting up the drive shares, access rights etc.

Keep in mind that SyncBack Touch will work only with SyncBackPro/SE V7 and it can be used for free for a maximum of two connections.

You may want to read this quick SyncBack Touch guide first.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Tue Feb 10, 2015 1:24 am

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SyncBackPro (commercial) • Question about skipped files

February 10, 2015, 2:08 am
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I have created a incremental backup with full backups on Friday nights. For some reason the logs that I get say that there are files skipped. Shouldn't a full backup not skip any files?

I have selected "Fast backup"
selected "Perform a fast backup"
checked
-Delete all the files and folders on destination before the backup (only if it is not a rescan)
-Use a different folder for full (rescan) backups
path\FUll
%DAYOFWEEK% equals 5

So the backup destination has folders 1, 2, 3, 4, 6, 7, Full. Everything seems fine but I thought that on the full backup days, the folder would be erased before a full backup.

Statistics: Posted by simonbr — Tue Feb 10, 2015 2:08 am

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SyncBackPro (commercial) • Google Drive and Fast Backup

February 10, 2015, 9:15 am
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Hi,

I am just wondering why fast backup is disabled when using Google Drive?

I have some 240GBytes in 90,000 files backed up to a Google drive using syncback, and scanning the Google drive is now taking nearly 2 hours. It is getting to the point when a daily backup is becoming non viable.

I would be perfectly happy with the restriction of only allowing syncback access to the Google drive.

Many Thanks

Tim.

Statistics: Posted by TimJ — Tue Feb 10, 2015 9:15 am

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SyncBackPro (commercial) • Re: Question about skipped files

February 10, 2015, 10:20 am
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That option "Delete all the files and folders on destination before the backup (only if it is not a rescan)" only refers to the folders that stores the incremental backups. As the option states on the title, it does not affect rescans (aka Full Backup).

Statistics: Posted by Conrad Chung — Tue Feb 10, 2015 10:20 am

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SyncBackPro (commercial) • Re: Google Drive and Fast Backup

February 10, 2015, 10:42 am
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Hi, Fast Backup is disabled for technical reasons. The way the cloud services work means we can't use Fast Backup with them. You can use Fast Backup with Amazon S3 and Microsoft Azure because they work differently that Google Drive, Dropbox, OneDrive, etc.

Statistics: Posted by mickyj — Tue Feb 10, 2015 10:42 am

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SyncBackPro (commercial) • Delete files on backup when deleted from source

February 10, 2015, 11:16 am
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Hello,
I use SyncBack Pro (v.7.0.32.0) to backup files from source drive to backup drive.

My probleme is some files or folders aren't deleted on the backup when they are deleted from source even when the security settings (versioning, etc.) have expired.

As far as I understand some versionned files (and $SBV$ folders) on the backup drive are NOT deleted even if they are deleted from the source drive for longer than the settings says to keep them. Those $SBV$ contains very old files from several years ago, and their parent folder aren't deleted also.

For instance, a folder have been deleted on the source drive on december the 6th on 2014 and still today I have $SBV$ folder on the backup files dated from this day which contains files from 2011.

My settings are :
- Copy from source to backup drive
- If a file is NOT on the source but is on the backup drive, delete it from backup if it hasn't been modified during the last 30 days
- Delete empty folder on Backup
- Versioning
- Keeps versioned files under an hidden sub-folder of the folder who contains the original files
- Keeps a maximun of 3 versions
- Keeps the versions for a maximum of 30 days

Could you help me to tell SyncBack to really delete files and folders and $SBV$ foldder on the backup drive if they have been deleted more than 30 days ago ?

Thank you.

Frédéric.

Statistics: Posted by Elfeclair — Tue Feb 10, 2015 11:16 am

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SyncBackPro (commercial) • Re: Delete files on backup when deleted from source

February 10, 2015, 7:48 pm
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It's probably because you are not exceeding the number of Versions you have told the profile to keep: see this thread from a few days ago > viewtopic.php?f=15&t=11436

Statistics: Posted by cliffhanger — Tue Feb 10, 2015 7:48 pm

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SyncBackPro (commercial) • SyncBackPro V7.3.0.0 BETA released

February 13, 2015, 4:08 am
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SyncBackPro V7.3.0.0 BETA is now available for download:

http://www.2brightsparks.com/assets/software/new/SyncBackPro_Setup.exe

Changes

New (Pro): Amazon Cloud Drive support
New (Pro): SugarSync support
New (Pro): Office 365 (OneDrive for Business and SharePoint) support
Updated (Pro): More helpful error messages when using OneDrive, Box, Dropbox and Google Drive
Updated (Pro): Can connect to MTP device using its name
Updated (SE/Pro): Pushover messages can now also be sent on success
Fixed: Expansion of Windows environment variables
Fixed (Pro): Sometimes update of large files on OneDrive may fail

This is the first version to support Office 365 (OneDrive for Business and SharePoint) As it is a beta it is likely there will be bugs. If you discover a bug please submit a support ticket along with the debug log:

http://support.2brightsparks.com/knowle ... ation-file

Ideally, create a profile that does the minimal possible to reproduce the problem.

IMPORTANT: SyncBackPro has not been officially approved by Amazon yet which means it is rate limited, i.e. it may be slow! Once it has been approved the rate limits are removed by Amazon.

IMPORTANT: It seems that the Office 365 interface is slow when uploading large files. The file uploads but it takes a long time for the server to respond. Once you get past 1GB in size then it may completely fail.

Enjoy!

Statistics: Posted by mickyj — Fri Feb 13, 2015 4:08 am

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SyncBackPro (commercial) • Re: backup FROM cloud TO external hard drive?

February 13, 2015, 4:13 am
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Thanks!
[=sfc=]

Statistics: Posted by SFCohen — Fri Feb 13, 2015 4:13 am

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SyncBackPro (commercial) • Re: Syncback v7 with sharepoint (Office 365)

February 13, 2015, 5:44 am
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Hi.

We have just released a new Beta for SyncBackPro V7 with Office 365 (OneDrive for Business and SharePoint) support.

For more info please read this topic.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Fri Feb 13, 2015 5:44 am

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