Hello, I'm running SyncBack Pro v7.0.32.0. I have about 25 profiles setup, and all of them are running good except for one of them. They all connect to the same SFTP server and copy files to the local disk (a 1 way sync). The only difference between the profiles is they are copying different folders from the same SFTP server.
The one notable difference with the profile I'm having problems with is it is copying much larger ZIPs, each ZIP around 45 - 55 GBs. Typically it's only 1 ZIP it needs to copy, sometimes 2. When the profile does successfully complete, I do see "reconnection" warnings. An example: "
23 reconnections where made to the FTP server. Check your network, router, firewall, and FTP server settings." Sometimes it's up to 50+ reconnections reported, but has completed in the past even with these reconnections (I would like to improve/reduce the reconnections if possible).
This profile has been hanging about half the time since I setup this server 2 weeks ago. It will create the temporary file on disk (SBSE____.xxx) and after so much data has downloaded (e.g. 50 or 500 MBs etc), the size of the file is no longer increasing. The CPU of that SyncBackPro.exe is up in the 90%+ causing the overall server CPU to reach 100%. It will last like this for days, seemingly doing nothing. Trying to stop the Profile from the SyncBack UI doesn't work, and I end up killing the process in Task Manager. Before the last run, I found the "Time Limit" setting in SyncBack and set it to 6 hours. However, it continues to run well past 6 hours (the current run is 1.5 days). Here's
a screenshot of SyncBack reporting the profile has reached the Time Limit, yet it continues to run (the run time is even cut off in the UI). The temp SBSE___.xxx file I cannot delete until after I've killed the SyncBack process.
I want to fix this. I suppose fixing the reconnection issue would be a top priority, but I'm not sure how to improve that. It's set for SFTP (port 22). It's a shared FTP profile with the other SyncBack profiles, and seems to not have reconnection issues on those profiles, but probably because it's downloading much smaller files. I have the proxy and firewall settings left empty at their defaults. The other FTP settings are at their defaults.
Any suggestions are appreciated - many thanks.
Ben
Statistics: Posted by Ben Amada — Thu Feb 26, 2015 5:36 am