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SyncBack Touch • Linux-Support for SB Touch?

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Hi guys!

Are there any plans to support Linux with SB Touch? With Android and MacOS you're supporting nearly Linux. :wink: Maybe you could do the last step too. [-o<

Maybe you haven't seen, that Ubuntu is available for phones and tablets too. So ýou could do SB Touch with one program for many devices. 8)

Statistics: Posted by DennisK — Sat Apr 18, 2015 1:15 pm



SyncBack Touch • Re: Changing lost password...

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Hi,

Within SyncBackPro, while you are at the SyncBack Touch setup screen, click Configure and then enable the "Reset password to blank" option in the configuration form before clicking OK.

The above will only work if the profile has been already set to use the current password, otherwise you won't even be able to open the configuration form.

If you can't get it work this way then you will have to uninstall/reinstall it again.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Sat Apr 18, 2015 3:25 pm


SyncBack Touch • Re: Linux-Support for SB Touch?

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Hi,

We will consider supporting Linux-based systems if our development platform supports it in the future. Since Mac OSX and Android are already supported so hopefully it wil be a matter of time.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Sat Apr 18, 2015 3:38 pm


SyncBackFree (freeware) • Profile Rename

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SyncBackFree V7.3.1.12,Windows 8.1 (Version 6.3, Build 9600, 64-bit Edition)


Trying to change the name of a profile, using the RENAME function:

From: Copy <-Mixed upper/lower case
To: COPY <- Upper case

Change not being accepted, retains the original

Statistics: Posted by allawrence — Sat Apr 18, 2015 3:39 pm


SyncBackPro (commercial) • Why is there a ~9 second pause after every file?

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I was copying files from one external drive to another external drive and there is a distinct 8-10 second pause after every single file, when it reaches 0MB. For smaller files this pause is actually longer than transferring the file... is there something I need to check or activate that will make the process more efficient?

Windows 7 Home Premium
Latest SyncBack Pro

Statistics: Posted by moriturimax — Sun Apr 19, 2015 2:11 am


SyncBackFree (freeware) • Re: Profile Rename

SyncBackSE (commercial) • Re: SMTP Email Log Error

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Just to add-on, it is also possible that an AV program or other security apps is blocking mail transmission from unknown software (example, SyncBackSE) which has not been added into its whitelist for full access, etc. Some AV programs have been known to restrict SMTP traffic (unless explicitly allowed) to prevent malware sending/mass mailing, etc).

Please note that your SE V7 is outdated (V7.0.32.0). Please update to the latest V7 copy (V7.3.1.12) by downloading the installer here:

http://www.2brightsparks.com/assets/software/SyncBackPro_Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

Statistics: Posted by Conrad Chung — Sun Apr 19, 2015 11:03 am


SyncBackSE (commercial) • Re: Apple Photostream error when syncing

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What was the exact error message?

Note that your copy of SyncBack V6 is outdated and support for SyncBackSE/Pro prior to version 7 has officially ceased.

If you wish to upgrade your older copy of SyncBack to V7, you can enter your serial number into our checker page

http://store.eSellerate.net/s.aspx?s=STR1123432906

which will provide you with options to upgrade to the latest version.

Note that upgrading to V7 is entirely optional and you can choose to stay with SE V6 indefinitely (but support for V6 and earlier has now ceased).

Statistics: Posted by Conrad Chung — Sun Apr 19, 2015 11:49 am



SyncBackPro (commercial) • Re: Why is there a ~9 second pause after every file?

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Did you have any other configurations turned on within the profile that you are not telling us? For example, you may have Compression/Encryption turned on, or Verification/Compare options (hashing) turned on that might be slowing down the process?

Can you also clarify how many files in total are you trying to copy during each run? If there are hundreds of thousands of files (or millions) to process, it may be related to this issue:

http://superuser.com/questions/43562/windows-file-copy-dialog-why-is-the-estimation-so-bad

By the way, you said latest SyncBackPro, but we'll still need the exact version (Ver X.X.X.X) you currently own in order to know exactly which version you are running (for example, some users may mistook V5 or V6 as the latest version when in fact, it is not).

Statistics: Posted by Conrad Chung — Sun Apr 19, 2015 12:04 pm


SyncBackPro (commercial) • Re: Amazon Cloud Drive issue

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Hi,

Which version of SyncBackPro are you using? If you are not using the latest release v7.3.1.12, I would suggest downloading it and installing it from http://www.2brightsparks.com/assets/sof ... _Setup.exe

Install it over-the-top of your existing installation so it can preserve your current profiles and settings.

Let us know if the latest release resolved the issue, if not we'll need to investigate it further.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Mon Apr 20, 2015 2:07 am


SyncBackPro (commercial) • sFTP synchronisation - Syncback Pro

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Hello,

I have a question regarding SynckBack Pro possibilities.

I need to connect to several sFTP (which i tested and workes great with SB Pro), i can backup files from those sftp with no problem.

I would like to know if there is a way that SB remembers wich files was downloaded (as i have to remove the one which was backed up from destination folders) and continue to backup only the newer one from the sFTP servers.

Thanks for your help,

Best regards,

Statistics: Posted by Seexelas — Mon Apr 20, 2015 2:12 pm


SyncBackPro (commercial) • Re: sFTP synchronisation - Syncback Pro

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Not for download from (S)FTP, no - at least, not by 'remembering' - at least, not directly.

There is a mode called Fast Backup (actually, two FB methods: one uses a database to 'remember', the other mode uses the standard archive bit) but due to SB's inherent design* this can only be used on the same 'side' as any non-standard resource (S/FTP, mail server storage, Cloud...) if a non-standard resource is involved. You therefore can't use it to remember which files on 'local' Destination have been downloaded already (whether still there or not) if the Source is non-standard (so SFTP as Source is 'out' as a single-step process that 'memorizes' stuff already downloaded).

You can use Fast Backup to remember which files were transferred from a standard Source, i.e. disk or UNC path to a similar standard Destination. This means by extension (and a little lateral thinking) you could conceivably use a local buffer area which holds 'files from SFTP' (all of them) as a mid-point. You could allow the matching presence (or not) of a file in this buffer area to govern whether an initial SFTP profile downloads a given file from the SFTP server or not (by default, new/different = yes, otherwise no), and then use a separate Fast Backup profile as 'stage-2' to remember which files have already been copied from this buffer area to the 'real' location where files are transferred briefly for further processing (that is, the Destination in your question). So

  1. SFTP > Local Buffer Area (using a normal SFTP profile)
  2. Local Buffer Area > Destination (disk:disk or disk:LAN Fast Backup profile, remembering which files in buffer area have been copied to the for-processing Destination already & not doing so again)

Read the Help carefully on Fast Backup and also check the Knowledge Base (do a search on 'fast') to familiarize yourself with the quirks and/or things that may not have occurred to you...)


Alternatively, depending on your circumstances, it might be possible to leverage an age-limit ('only process files stamped XXX or newer, or similar') via

Modify -> Expert -> Compare Options -> Date & Time

which can use a 'rolling period' (that is, 'within the last X') but you need to read the contextual Help carefully for details of the rounding used, and when it will trigger (or not) for a given file. You can use higher values of smaller units (up to a max of 65535) for finer-tuning - for example, you could use '1440 minutes' instead of '1' day' (but you can't use '86400 seconds', because 86400 exceeds 65535)


* I understand that to change this would require a complete re-write 'from ground up' and the amount of functionality that would need to be revised means this is almost certainly not going to happen

Statistics: Posted by cliffhanger — Mon Apr 20, 2015 3:26 pm


SyncBackPro (commercial) • Unchanged files as changed almost every time...

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Since the last 2 (or 3) update ago, every time I run a sync, SyncBackPro (6.5.49.0) tells me that gigs and gigs of my files had changed when in fact they aren't (hashs are the same, I'm 100% sure they haven't changed); making me waste a lot of time coping the sames files over and over instead the ones really new or changed. The only difference I so far noticed in the file comparison chart is the date. This is driving my crazy. Any help please?

PS. Excuse my english.

Statistics: Posted by xpower7 — Mon Apr 20, 2015 5:12 pm


SyncBackPro (commercial) • Re: Unchanged files as changed almost every time...

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I'm guessing the reason SyncBack is copying those files over again is because it found the Last Modified date stamps of files between both sides are different during Scan & Compare stage. The Last Modified date/time stamp of a file is one of the properties SyncBack will look for to spot differences.

To find out the types of methods used by SyncBackPro to check for file differences, you can refer to:

Help file > Using SyncBackPro > Expert Mode > Compare Options

We will not propose to copy Unchanged files unless they are found to be different during scan stage.

Although we always try to preserve the LastModified attribute of files, but some devices very often refuses (or are unable) to store the correct date/time values (FTP servers, cloud services, some NAS drives...) and these devices instead assigns current date & time of files copied.

If you found that there are differences in the LastModified date/time stamps of Source and Destination files after comparison, we have a function to try and force-set the LastModified stamp of a copy we create, but we can't guarantee that it will work on all devices as some of them do not support this function and ignore our request when we send the force-set command.

Modify profile > Expert mode > Copy/Delete > Advanced > 'Force the file modification...'

But another Windows PC certainly should, and a 'dumb' external disk should do so as well (because it's under the control of whatever Windows PC it is plugged into). We cannot vouch for the behavior of any device with its own firmware (mini-OS), such as a NAS box (or a FTP server, etc).

You can also refer to the 2nd paragraph of this KB article for more info:

http://support.2brightsparks.com/knowle ... -are-wrong

Note that there have been several past forum posts raising the same questions and you could have gotten the answer almost immediately if you have used the Search function. 8)

In any case, please note that your copy of SyncBackPro V6 is outdated and support for SyncBackSE/Pro prior to version 7 has officially ceased.

http://support.2brightsparks.com/knowle ... ort-policy

If you wish to upgrade your older copy of SyncBack to V7, you can enter your serial number into our checker page

http://store.eSellerate.net/s.aspx?s=STR1123432906

which will provide you with options to upgrade to the latest version.

Although we recommend customers to upgrade, it is an optional choice and you can choose to remain with V6 indefinitely.

However, please note that technical support for V6 and earlier is now terminated and support for any future requests will no longer be provided.

Statistics: Posted by Conrad Chung — Tue Apr 21, 2015 6:28 am


SyncBackPro (commercial) • Backup mail from pop server

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Bonjour,
J'essaye en vain de sauvegarder mes message depuis un serveur de messagerie (OVH)
Tout fonctionne mais je récupère le message suivant a l'exécution :
Echec lors de l'examen des fichiers: Cannot scan email (\): : Mail Server: -ERR POP3 protocol doesn't support the operation(SelectFolder)!

HI I try to backup my mail from a wpop server (OVH)
It works but when i execute my backup the following message appears :

Echec lors de l'examen des fichiers: Cannot scan email (\): : Mail Server: -ERR POP3 protocol doesn't support the operation(SelectFolder)!

Could you help me ?

Sorry for my English

JP

Statistics: Posted by Marius-Charles — Tue Apr 21, 2015 7:52 am



SyncBack Touch • Re: Security Concerns on Windows

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Hi,

We've just released a new beta for SyncBack Touch v1.0.23.0 which allows setting the user account/password during installation.

http://www.2brightsparks.com/assets/sof ... _Setup.exe

You will need to run the installer via command line, e.g: SyncBackTouch_Setup.exe /ServAccName="machine\username" /ServAccPass="password"

Options:

/ServAccName="machine\username"

This is the Windows user account that SyncBack Touch should use for the Windows service. If this isn't specified then SyncBack Touch will use the System account. This is optional. For local user names, the user account name can be also set as ".\username"

/ServAccPass="password"

This is the password for the Windows user account that SyncBack Touch should use for the Windows service.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Tue Apr 21, 2015 8:31 am


SyncBackFree (freeware) • PLEASE HELP

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I use @BrightSparks SyncBackFree V7.3.1.12
I Sync/Backup to my external Seagate USB Harddisk.
Every time I want to Sync , the Drive letter from the Seagate External USB harddisk is changed .
So the SyncBackup from before is not found.
I have to change the Drive letter manually then it works OKE..

Question :
How can I make the Drive Letter from my External USB harddisk stationary so that it doesn't change anymore...

Thanks for helping out..

FvS

Statistics: Posted by FVS — Tue Apr 21, 2015 9:54 am


SyncBackFree (freeware) • Re: PLEASE HELP

SyncBackPro (commercial) • Re: Backup mail from pop server

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So do I, but I think I found a way to solve it - try this...

  • Modify the profile
  • Select the 'Choose Subdirectories & Files' button on Simple settings page that opens by default (note: AFAIK POP3 protocol doesn't support connecting to any folder except Inbox, but do it anyway)
  • Click OK in this Choose...dialog without making any other changes
  • Try another Simulation (or Run) - it now works for me

I assume there's some small bug in the setup process that causes the error with POP3 and somehow this fixes it. Presumably 2BS will see this and fix it, but in the meantime...

Statistics: Posted by cliffhanger — Tue Apr 21, 2015 11:30 am


SyncBackPro (commercial) • Re: Syncing from 5 min. in v5 to 35min. in v6.

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Oh, I remember this old post. For the benefit of other users, I resolved this recreating the sync profile.

Statistics: Posted by xpower7 — Tue Apr 21, 2015 3:54 pm


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