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SyncBack Touch • Can't find files Syncback Touch says it copied to Android SD Card

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I run a profile to mirror some Windows 10 pictures to my Android SD Card. The profile executes successfully and the log shows all files copied to "Syncback Touch". However, I cannot find them anywhere on my Android phone or SD Card. I've looked via Windows File Explorer and also using the Galaxy S8 "My Files".

Statistics: Posted by tom850i — Mon Sep 04, 2017 10:53 pm



SyncBack Touch • Re: Can't find files Syncback Touch says it copied to Android SD Card

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Hi,

Please submit a support zip (with debug logs) of the profile run for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.

Statistics: Posted by Swapna — Tue Sep 05, 2017 1:12 am


SyncBackSE (commercial) • Re: Setting up automatic VPN connection

SyncBackPro (commercial) • Fail to Start before Program

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Howdy Everyone,

I recently upgraded my aged W2K3 server to a 2008 server (yes... I know) I had an old license, and thought may as well upgrade to take advantage of newer features. I exported all of the profiles, formatted the pc, installed some bigger drives (3TB), and reloaded OS, installed drivers/updates/service packs etc etc etc... All of which has not been done 100 times before.

Now the issue comes with the 'cloud' profiles I have setup, I have about 50 profiles, which can be broken down into three categories.

1. Backup NAS/File Servers/etc to local Drives, essentially rolling backups of the machines to local hdd's on that server
2. Backup Important File server data (eg dns records, shodow backups etc) to local HDD's
3. 'Cloud' Backups - Google Drive - Backup local important data, which is about 100mb a day (accounting and job logging) to cloud

How I go about this is as follows.

I have written a batch file, that essentially

1. Takes a copy of the database file/accounting database, and copies this to a temp directory,
2. Runs 7zip to compress the file
3. Copies that file to one of the local HDD's as a restore point, and then copies it into a set directory where
4. Sync Back copies the file from the local machine, then to the google drive

File name is essentially YYMMDDHHMMSS-Accounting.zip and YYMMDDHHMMSS-Job.zip, which get backed up to the cloud.

Now, on the 2003 machine this worked without issues, every time, for years at a time... the only time it *broke* was when the drive ran out of space, and I needed to clean out some of the old backups. Now ever since moving it from the 2003 to 2008 machine, it refuses to automatically run (well it ran once, and never again since that),

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I deleted them, rebooted, closed down, remade them, made a completly new version of them not from a backup, and the same problem arises, it will not run the batch file, wait the 1200 seconds for the program to exit, and then state that its not run. If I remove the before task from running the batch file, and change it to notepad or something similar it still wont work, I've noticed that it WILL run the after batch file without issue...

The interesting part is, if I run it manually (run unatteded) it works first time every time, and this is how I've gotten around it for the last few weeks... But I would really like to see it fixed.... or a process? or anything!!

I access the machine via RDP, and have tried it in both RDP, and even went to the machine plugged in a keyboard and monitor to see if it was hiding the batch file window, no avail..

The machine is a old HP N36L 8GB Memory, 2 Core 2.6Ghz Processor, there are 5 Purple 3TB Drives, and One 500gb Blue WD Drive (OS), two external 4TB Drives via USB, and that is about it hanging off this machine.. running the process viewer and resource monitor, the machine never gets tax'ed while running single profiles, if it is running 2-3 profiles at a time, the processor tends to max out .. I've just changed the time for the profiles, so this doesnt eventuate.

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Any thoughts are appreciated.

Statistics: Posted by redozbris — Tue Sep 05, 2017 5:13 am


SyncBackPro (commercial) • Re: Fail to Start before Program

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Hi,

Can you please submit a support ticket to support@2BrightSparks.com with your profile configuration for further investigation.

Thank you.

Statistics: Posted by Swapna — Wed Sep 06, 2017 1:10 am


SyncBackFree (freeware) • Re: syncback Free scheduled backups not running after windows 10 creators update.

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Dear Clifhanger or anyone else,

Thanks for your above reply. This helps, although your English is very comlicated for me as Dutchman.

Ik solved most of the little problems, however I still miss the error report in my browser from SBF when a scheduled task results in an error because the .pst file had already been opened and locked before SFB could run its missed task of the night at first boot of the day.

Is there any solotion on restoring that error signal in my browser. Ik understand the new version of Win10 runs it hidden like you told me earlier, but I really miss that feature.

All help is very welcome.

Kind regards,
Paul van Breda

Statistics: Posted by Paul van Breda — Fri Sep 08, 2017 10:19 am


SyncBackPro (commercial) • Backup to email

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Good!
I have version 7 of BacksyncPro, and would like to know how do I set up a folder containing .xml files for my email?
I have managed to configure, but instead of going the attached .xml file, it is going to .dat file
I need it to be just the .xml file attached, how do I do it?

Statistics: Posted by rborges — Fri Sep 08, 2017 7:46 pm


SyncBackFree (freeware) • Importing Profiles - Invalid Profile file

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On a new computer, I am trying to Import the Profiles I exported earlier to my extl HDD. However, I am getting the error message "Invalid Profile file ...". Why is this happening? What can I do about it? Thank you.

Statistics: Posted by bobsing — Fri Sep 08, 2017 7:55 pm



SyncBackPro (commercial) • Re: Backup to email

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Hi,

We have answered via your parallel support ticket.

Thank you.

Statistics: Posted by Swapna — Sat Sep 09, 2017 4:26 am


SyncBackFree (freeware) • Re: Importing Profiles - Invalid Profile file

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Further info:
This is the message I get from all 6 of my profiles. Does this happen often?
Is there at least a way I can view my previous profiles so that I can create new ones on this new computer?
Thanks.

Statistics: Posted by bobsing — Sun Sep 10, 2017 2:41 pm


SyncBackPro (commercial) • Re: Autoconnect (and disconnect) from VPN?

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I was able to set up 2 batch files that enable me to be logged in or disconnected from my VPN. I found the necessary command structure online.

It's actually pretty easy to do. First, set up your VPN in Windows 10 and make sure it works.

Then create 2 batch files, using Notepad or some other pure text editor, and put them in a folder on your storage device. (ONLY use a text editor. Most other word processing software won't create the proper text-only file and it won't run even with the .bat extension--or it'll run and give you an error message of some kind. #-o (I did not test this particular configuration, but I am relying on past experience.)

The LOG IN batch file looks like this:

@echo off
rasdial <VPN Name> <UserID> <Password>
exit

You need to fill in your VPN's name, your user ID and your password. Save the file with the file extension .bat . After testing your can rem out (or simply remove) the @echo off command.

The Disconnect file's contents are:

rasdial <VPN Name> /DISCONNECT
exit

Again, fill in your VPN's name in the <VPN Name> location. Save that file with a .bat file extension, too.

Then test them. You will more than likely find they work great, unless you didn't fill in the data correctly. Then use them where needed or call them from within Task Scheduler.

Statistics: Posted by henwin — Sun Sep 10, 2017 3:49 pm


SyncBackPro (commercial) • Re: Amazon Glacier

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Any updates on Glacier support?

Statistics: Posted by keithl — Sun Sep 10, 2017 7:04 pm


SyncBackFree (freeware) • Error: Failed to copy from Source : Unable to compress file: site:www.2brightsparks.com

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Doing my first unattended backup, encrypted, no compression. On one file I get his error. Any ideas?

Code:

Error: Failed to copy from Source : Unable to compress file: D:\blah\linux\mint\.config\KeepSolid Inc.\VPN Unlimited.conf
The file could not be saved in the archive (323): At least one 'Warning' event was triggered because a recoverable error. (526)

Statistics: Posted by nraygun — Sun Sep 10, 2017 9:01 pm


SyncBackPro (commercial) • AWS S3 Mirror Empty Files

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Hi,

We use Syncback (up to date Vn7) to mirror files from a S3 bucket to a local drive every 5 minutes. Occasionally a file gets copied to the local drive recorded as zero bytes. The files exists as the correct size in the S3 bucket but even if I delete the file locally, syncback never picks up the file again. I have to manually copy it over.

I have verify options ticked but I wonder i these do anything with S3 buckets?

Any thoughts greatly appreciated.

Thanks

Stuart

Statistics: Posted by Stupotseb1 — Mon Sep 11, 2017 3:09 pm


SyncBackFree (freeware) • Re: Scheduler does not work


SyncBackPro (commercial) • Failed to change modification date-time: Cannot change modification date-time

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Hello,

I have a profile that saves data to a ssh server on the phone.
It always syncs fine, except the google chrome profile folder.
All the files there give this error.
Any idea why?
Thanks!

Code:


Failed to change modification date-time: Cannot change modification date-time

I:Uploading file to "/storage/3162-6232/Android/data/com.icecoldapps.sshserver/b/AppData/Local/Google/Chrome/User Data/Default/SBZ!190000M170909150438.Web Data.zipx".
I:Restarting at 0.
I:108072 bytes transferred. (1.15 MB/s) (89 ms)
I:File successfully transferred.
I:Setting attributes of "/storage/3162-6232/Android/data/com.icecoldapps.sshserver/b/AppData/Local/Google/Chrome/User Data/Default/SBZ!190000M170909150438.Web Data.zipx".
I:Attributes successfully set.
I:Removing file "/storage/3162-6232/Android/data/com.icecoldapps.sshserver/b/AppData/Local/Google/Chrome/User Data/Default/SBZ!188000M170905181405.Web Data.zipx".
I:File successfully removed.

Statistics: Posted by markbelli — Mon Sep 11, 2017 4:48 pm


SyncBackPro (commercial) • Re: Failed to change modification date-time: Cannot change modification date-time

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Hi,

Please submit a support zip (with debug logs) of the profile run for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30 MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.

Statistics: Posted by Swapna — Tue Sep 12, 2017 4:07 am


SyncBackPro (commercial) • Re: AWS S3 Mirror Empty Files

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Hi,

Please submit a support zip (with debug logs) of the profile run, and the full path of the file that SyncBack failed to download for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.

Statistics: Posted by Swapna — Tue Sep 12, 2017 4:09 am


SyncBackFree (freeware) • Detect network

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Hello, is there a way to detect if a laptop is at certain location and use this in the schedule decision? I have a synchronization profile to run every 60 minute, but I don't want to run it when I'm out of the office with my laptop. Is there another way to do this?

Statistics: Posted by simonbr — Thu Sep 14, 2017 6:19 pm


SyncBackFree (freeware) • Re: Detect network

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To clarify, why don't you want it to try and connect while out of office? Is it because it simply fails (but that failure is distracting/annoying)? Or is the issue that it doesn't fail outright, but connects in a way that you would rather it didn't (using something slow or expensive, e.g. VPN) ?

Statistics: Posted by cliffhanger — Fri Sep 15, 2017 9:19 am


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