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SyncBackSE (commercial) • Re: Unable to scan source

March 13, 2018, 1:14 am
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SyncBackSE (commercial) • Re: Option to not mark as "Failure" for minor and/or few errors

March 13, 2018, 1:20 am
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SyncBackSE (commercial) • Re: Why are there redundant confirmation prompts for exiting while profiles running?

March 13, 2018, 4:39 am
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Hi,

Please submit a support ticket to support@2brightsparks.com with some screenshots showing the problem for investigation.

Thank you.

Statistics: Posted by Swapna — Tue Mar 13, 2018 4:39 am

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SyncBackPro (commercial) • Compare based on file name without extension

March 13, 2018, 7:52 pm
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When I process RAW images in my working folder the processing software created a file (sidecar) with the name of the image file and a special extension. IE, the RAW file name IMG1234.CR2 and the processing instructions (sidecar) IMG1234.on1 with the resulting jpg file being IMG1234.JPG.

When I move the RAW and JPG files from the working folder to their final folder destination from within my catalog program the associated .on1 file is not moved. I'd like to create a profile to compare the working folder with the destination folder and see if any image file name (before the extension) matches any sidecar with an extension on1 and if so move the on1 file to the destination.

Is there a way to limit the compare to just filename and no extension? Or file name compare to filename + on1 extension?

Statistics: Posted by LaryW — Tue Mar 13, 2018 7:52 pm

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SyncBackPro (commercial) • Setting Run this profile when a disk with the label

March 15, 2018, 10:19 pm
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I'm attempting to create two profiles for two different USB drives where one drive will be used for the ODD week and the other will be used for the EVEN week. I've labeled the drives WD-Y-ODD-4TB and WD-Z-EVEN-4TB. I created two identical profiles, one for each drive and set the setting Profile Setup > When > Insert > checked "Run this profile when:" and set the value for "a disk with the label to "WD-Y-ODD-4TB" for one profile and for the other I set the value to WD-Z-EVEN-4TB.

For each profile for my test, I also checked the When > Changes > "Run this profile when any files or directories are changed on Source".

Also as part of the test, I'm backing up my Documents folder (R:\Libraries\Documents).

Initially, I connected both drives, ran both profiles, disconnected one drive made a change and saved a document. Both profiles attempt to run. The disconnected drive produces a "Scan Failure". I was under the impression that because of the setting "Run this profile when: a disk with the label to "WD-Y-ODD-4TB" was set the profile would not run if the drive was disconnected. Have I done something wrong?

Statistics: Posted by jgt — Thu Mar 15, 2018 10:19 pm

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SyncBack Touch • Setup problem ..

March 15, 2018, 11:35 pm
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Hi I have installed syncback pro on a desktop pc, I just installed syncback touch on another desktop which is not on the same local network, but i cant seem to figure out how to achieve this, i have tried addind the recommended ports in my router but it still fails to establish a connection to the remote pc, any detailed help will be greatly appreciated

Statistics: Posted by adrian43 — Thu Mar 15, 2018 11:35 pm

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SyncBack Touch • Re: Setup problem ..

March 16, 2018, 3:50 am
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SyncBackPro (commercial) • Re: Setting Run this profile when a disk with the label

March 16, 2018, 3:55 am
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Hi,

Can you please send those two profiles and the main html log page of both profiles to support@2brightsparks.com for assistance.

Thank you.

Statistics: Posted by Swapna — Fri Mar 16, 2018 3:55 am

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SyncBackSE (commercial) • Warning:schedule is set to run as a different user

March 16, 2018, 10:07 pm
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I am using Syncbak SE and can no longer run a scheduled backup.. I keep getting the message "Warning:schedule is set to run as a different user" when I try to set it up. This is whether I use the Logged in or not or the When logged in option. I have only one account on this machine and am logged into it. :roll: :roll:

I am using windows 10 64 bit and am running syncbak se V5.20.0.0

Statistics: Posted by PatCoffey — Fri Mar 16, 2018 10:07 pm

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SyncBackSE (commercial) • Re: Warning:schedule is set to run as a different user

March 17, 2018, 3:07 am
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Hi,

We have fixed this error in one of the releases of V7. You can refer to the change history of SyncBackPro/SE here (check under the release note of V7.3.3.6):

http://www.2brightsparks.com/syncback/changes.html 

Since, we have released a new major version V8 on June 1st 2017, I suggest upgrading to V8 (instead of V7) to resolve your issue. If you wish you can evaluate SyncBack V8 which we offer as a free 30-days evaluation before purchasing the upgrade.

Before you upgrade to SyncBack V8, please read the last section of this article (Re: "I am using V5/V6/V7 but would like to try V8....") to backup a copy of your profiles to ensure you have a backup in case of mishaps.

http://support.2brightsparks.com/knowle ... 7-upgrades

You can download and install SyncBackPro/SE V8 from here:

http://www.2brightsparks.com/assets/sof ... _Setup.exe

http://www.2brightsparks.com/assets/sof ... _Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

If you wish to upgrade to SyncBackPro/SE V8 please visit the 2BrightSparks Upgrade Store where you will need to enter your serial number into the text field and click on "Validate" button:

http://www.2brightsparks.com/store/upgradestore.php

And follow the onscreen prompts to pay for your upgrade.

Thank you.

Statistics: Posted by Swapna — Sat Mar 17, 2018 3:07 am

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SyncBackPro (commercial) • Restore point

March 19, 2018, 7:55 am
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I set up a backup with "enable version management per destination". When I restore, how do I select the restore point?

Thanks for your help

Statistics: Posted by josep68 — Mon Mar 19, 2018 7:55 am

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SyncBackFree (freeware) • error: D: \ Config.Msi \

March 19, 2018, 6:17 pm
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Hi there
I have been using this program for a long time and I am happy about it but for some months this program has made me a mistake that I can not solve.
the program finishes the mirror copy and the log reports that it failed for the following error: D: \ Config.Msi \
the settings are mirror copy of the hard disk D on the hard disk F. hard disk D is the disk with all my data while hard disk F is an external USB hard disk.
When I start the backup it immediately communicates the error and the same error is communicated in the final log

Image

can someone help me solve the error and be able to use the program for my mirror copy?

Andrea

Statistics: Posted by marcasnow — Mon Mar 19, 2018 6:17 pm

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SyncBackPro (commercial) • Re: Restore point

March 20, 2018, 4:45 am
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SyncBack Touch • Left or Right?

March 20, 2018, 5:25 pm
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I have noticed that when I set up a SyncBack Touch operation in SyncBack Pro (both latest version), the copy from a drive on the Touch machine to a NAS device correctly shows with the Left/Source as the Touch machine, and the NAS as the Right/Destination in the main window. But on the screen to confirm the actions, they appear as Right/Source and Left/Destination, and all the backups are shown as moving from right to left.

I find this extremely confusing and counterintuitive. What can be done to correct it? Even if there was some weird reason to show Touch operations differently, it makes no sense for the confirmation window to be the opposite way round from the main window.

Statistics: Posted by Tim Frost — Tue Mar 20, 2018 5:25 pm

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SyncBackFree (freeware) • Not in destination, source copied

March 20, 2018, 5:35 pm
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In older versions of SBF, this used to appear in the text version on the log. With the new version, I am only seeing source copied.

With the old version, that difference told me that when a source was copied, it had changed as opposed to Not in destination, source copied which meant the file was new.

Am I missing a setting to have the Not in destination, source copied appear in the log? Is this no longer available? Is it only available in paid versions?

Any help would be appreciated.

Thanks,

Will

Statistics: Posted by WillR — Tue Mar 20, 2018 5:35 pm

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SyncBack Touch • Re: Left or Right?

March 21, 2018, 12:23 am
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Hi,

The reason for this in SyncBack any non-standard resource (SyncBack Touch, Cloud, FTP etc.,) use a plug-in, and the socket for the plug-in is only on the 'right-hand-side' of the code. So, when you create a profile to backup files from a non-standard resource, we have to re-wire the profile, so that it maintains this orientation (non-standard resource on right side) and data is set to flow from right to left to achieve this. More details about this are explained in this KB article:

http://support.2brightsparks.com/knowle ... e-reversed

Thank you.

Statistics: Posted by Swapna — Wed Mar 21, 2018 12:23 am

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SyncBackFree (freeware) • Re: Not in destination, source copied

March 21, 2018, 12:58 am
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Hi,

In SyncBack V8.5.33.0 (Free, Lite, SE or Pro), when a new file is copied or existing file is updated, then the 'Copied, deleted, renamed, and changed' section of the log file simply shows 'Copied to Destination'.

Thank you.

Statistics: Posted by Swapna — Wed Mar 21, 2018 12:58 am

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SyncBackPro (commercial) • Help with setup

March 21, 2018, 7:07 pm
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Hi.
I have my system imaging to an external drive. I'd like to schedule SyncBack Pro to copy that last file to a different external drive to take off-site each evening.
My external drive keeps 2 weeks worth of images before purging (large drive), and the drive I want to copy to is much smaller (I won't be able to use a simple complete Backup of the whole folder with the images), so it will only have the last previous image.
What I'd like to do, is after a new image is created, copy that new image to the other external drive folder that has the previous image and delete the old file that's already there. It can't overwrite it because the image filenames are always different.
Any thoughts on how to setup the instructions to do this?
Thanks in advance.

Statistics: Posted by Merlin — Wed Mar 21, 2018 7:07 pm

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SyncBackPro (commercial) • Re: SyncBackPro V8.5.25.0 (31st January 2018) released

March 21, 2018, 11:13 pm
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It would be helpful if the modification of the notification setting transcended devices. What a PITA to have to manually adjust each profile at home and work :-)

Statistics: Posted by michaelbshapiro — Wed Mar 21, 2018 11:13 pm

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SyncBackPro (commercial) • Amazon Cloud Drive

March 22, 2018, 12:49 am
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Seem to be getting max 1.5 MBps speeds.... starts at it usually starts at around 200 KBps and up to 1.5MBps at the end of the file and then restarts this speed for next file...

Then this happens What is this. Waiting for cloud service to finish upload...

amazonSyncBack.PNG


Why is SyncBack only able to upload 1 file at a time, the Amazon app can upload I think 5 files at the same time.

166 days+, thats insane, I have 1000/1000 fiber connection.

Statistics: Posted by olihar — Thu Mar 22, 2018 12:49 am

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