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SyncBackFree (freeware) • Re: Problems with back up..."Impossible to rename the temporary file"

May 2, 2016, 8:41 pm
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Hi, your underlying error is from Windows (#82, as shown), where your system is not able to perform the rename of the Safe Copy temp file SB is requesting. It's not a 'disk full' error (as you say), because that is a separate error (#39 on linked list), so it is some other system (probably 'disk') restriction.

Is your drive G formatted as FAT32? If so, I suspect you are hitting the FAT32 limit on the number of files (and/or subfolders) in a folder. This is 65535, but that number assumes Short (8.3) File Names - if you use Long File Names (LFN), then each file or folder uses 2 or more of the available entries, so may only be able to hold a fraction of that number of LFN files in any single directory.

If my guess is correct, then unless you can re-shuffle your file structure to reduce the number of entries in that folder \Freeze\ - and/or, shorten the file names - there's nothing you can do while G is formatted as FAT32. You can probably re-format G as NTFS and your problem will vanish, but remember that not all of your devices may be able to read/write disks formatted as NTFS...

Statistics: Posted by cliffhanger — Mon May 02, 2016 8:41 pm

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SyncBackPro (commercial) • Re: Suggestion : Pause profile for x minutes ?

May 3, 2016, 6:12 am
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Hi,

Thank you for your suggestion. I will pass this on to our Development team for their review and consideration. As our To-do-list is a long list, we can’t guarantee when these features will be implemented.

Regards,
Kostas
[2bs]

Statistics: Posted by Kostas — Tue May 03, 2016 6:12 am

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Development Blog • Re: How not to design a mailing list

May 4, 2016, 11:21 am
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The eagle-eyed among you may have noticed that our May 2016 newsletter was not from iContact. It may have taken 6 years, but we're finally using a mailing list that we're very happy with, have complete control over and doesn't cost a fortune. Thank you Amazon!

Statistics: Posted by mickyj — Wed May 04, 2016 11:21 am

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SyncBackPro (commercial) • SyncBackPro Jobs before shutdown/restart Windows 10

May 4, 2016, 2:30 pm
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Hey guys,

recently i upgraded two of our workstation from Win7x64 to Win10x64.
While we were using Win7 x64 we had several syncback jobs running on windows shutdown/logoff.
This was not perfect but pretty comfortable for backing up our daily work to our NAS.
In case we just wanted to do a regular restart we could always abort the syncback backup, so overall it was working pretty good.

After we tried to do the same on Win10 we figured, that instead of waiting for the syncback backup jobs to finish and shutdown regulary afterwards, the shutdown sequence on win10 will be aborted after a short period of time and the system returns to the desktop.
After that the SyncBack Job just hangs and no files getting copied.

Is this a known issue or even a bug and are there any workarounds to make this work again.
Thank you for your help in advance. :)

Dennis

Statistics: Posted by Supernova81 — Wed May 04, 2016 2:30 pm

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SyncBackPro (commercial) • Re: SyncBackPro Jobs before shutdown/restart Windows 10

May 4, 2016, 5:09 pm
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Known issue with Windows 8 (which you side-stepped, thus you did not meet it before) and continued (by MS) in Windows 10, etc

One variation on the idea of using a Group (KB suggestion #1) with a shutdown embedded in the last profile could also be achieved by having a separate dummy profile as the last profile in the group - one that does no 'real' work except host a SHUTDOWN* command in Programs-After (note: the KB article refers to using a batch file, but IIRC you can simply enter a SHUTDOWN command in the box provided and it will work, though you'll need to check that). This would also enable you to have two Groups, identical except one has the dummy/shutdown profile as 'last', and one does not, so you can choose whether you want a shutdown afterwards by running one group or the other...although you could achieve much the same thing by following the suggestion #3 in the KB article if you will be triggering the group/profiles manually.


* you need to add arguments to a SHUTDOWN command to suit your circumstances - see guide link in KB article

Statistics: Posted by cliffhanger — Wed May 04, 2016 5:09 pm

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SyncBack Touch • Re: Linux-Support for SB Touch?

May 7, 2016, 12:18 am
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I'm a paid user of SyncBackPro and would LOVE a native version of it. I'd happily pay for it again to get it :)

Statistics: Posted by drohm — Sat May 07, 2016 12:18 am

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SyncBackPro (commercial) • Cannot sync with Sharepoint library

May 9, 2016, 9:00 pm
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I successfully synced OneDrive, using the Office 365 cloud service by saying "Yes" to the prompt about only syncing personal files. However, now I'm trying to sync an actual sharepoint library. I've tried quite a few things but always it takes about 2 minutes and then I get the following error:


-2146232832, Microsoft.SharePoint.SPException: The file |0 does not exist.


I've tried lots of different options for the "Optional sub-site path" including just leaving it blank. All result in the same error.

Ideas?

Statistics: Posted by scottbeeson — Mon May 09, 2016 9:00 pm

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SyncBackPro (commercial) • Re: Cannot sync with Sharepoint library

May 10, 2016, 1:16 am
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Hi,

Are you trying to access the default Sharepoint document library via SyncBackPro? The Office365 REST API, which SyncBackPro is currently using, doesn't allow access to other document libraries besides the default one.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Tue May 10, 2016 1:16 am

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SyncBackFree (freeware) • errors on backup

May 10, 2016, 12:36 pm
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Every time I backup I get 25 errors from operating files (for such a Windows Live Mail) which are not important to me to back up.
I have tried to select a few of the folders in my Windows folder, but you are only allowed to select one, so I have to stick to the high level folder.
Is it possible to exclude a few files from a backup? or select a group of folders to be backed up? Or do I set up a schedule for each of the folders I want to back up?
I would like to exclude the files causing the error since they are not an issue, or do I just ignore it and assume 25 errors every time?

Statistics: Posted by jacb — Tue May 10, 2016 12:36 pm

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SyncBackFree (freeware) • Re: errors on backup

May 10, 2016, 2:55 pm
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  1. set the Source to be the next-highest 'level' that incorporates all the folders you want (I think you likely already did this)
  2. click 'Choose sub-directories and files' button (immediately below Destination label/box)
  3. press F1 with dialog open (or click Help button in dialog) and read the guidance (especially about whether to Ignore or Include New Folders/Files at each level)
  4. select the folders you want & de-select those you do not, then OK your way out

Statistics: Posted by cliffhanger — Tue May 10, 2016 2:55 pm

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SyncBackPro (commercial) • Backup, directory name change

May 10, 2016, 3:29 pm
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I have a directory structure with numerous subdirectories. Directories name within the tree can change from time to time but underlying files mostly stay intact. How can I avoid copying the entire directory over again and only change directory name on the destination if the content of the directory is identical?

Statistics: Posted by George15 — Tue May 10, 2016 3:29 pm

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Help files, documentation, translations, etc. • Back up to Several Drives

May 10, 2016, 7:12 pm
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Hey guys im just curious if there is a way to do this. I currently back everything up to my external drive, but i also want to back up pictures and movies to my home server. I know i could probably just copy the files i wanted to my server, but im lazy and want it done automatically haha. The problem is that i already have my movies and pictures backing up to my external. So is there a way to have it go to both, or just make a new profile of it also going from my pc to my server?

Thanks

Statistics: Posted by KnightmareJay — Tue May 10, 2016 7:12 pm

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SyncBackPro (commercial) • Re: Backup, directory name change

May 10, 2016, 7:42 pm
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See viewtopic.php?f=16&t=7567&p=30438#p30438 (note that the options have been renamed since to 'Detect file renames on...' - though the word 'try' is still cited in the contextual Help for that page...)

Files that are renamed or moved (the distinction is a fine one, in that you can arguably think of a move as being a rename of (the path of/to) the file) can usually be handled. For safety reasons, the validity of doing so is checked by hashing the Left & Right candidates (to be sure their contents match - or not), so it could be as slow as a delete/recopy, depending how fast the storage resources in use can hash the files (and process any rename commands).

Folders, OTOH, aren't officially/specifically supported for move/rename in their own right, but some simple tests here suggest that the contents of (i.e. the objects in) a folder (that has been renamed on the 'other' side) will have their paths renamed accordingly to reflect the folder name change. There also appear to be entries in the Differences window suggesting that the old folder name (on the side where it changed) will be deleted (but no contents will) and the new folder name will be copied there (but no contents will). I don't know for sure, but suspect this might be an artefact of logic to handle empty folders that get renamed or moved, and doesn't actually happen if the (paths to) any child objects have been (or are about to be) renamed. (Or, they might be there for 'housekeeping', with silent-fail if superfluous.)

You should note that my tests were pretty basic (a folder-depth of 3 levels - not over-complex) and it may not work for simultaneous complex renames of both parent & child objects (and/or, changes that involve more generations/levels than I tested with). Plus, the hashing performed on any file-candidates involved may make it as slow as a full delete/recopy solution (assuming hash values can be compared at all e.g. some FTP server do not support hashing.) But in all such cases, if SB can't figure out (to its own satisfaction) that the changes are due to renames/moves, seems it will fall back to delete/recopy, so at least it won't skip anything.

Previous threads on here suggest that 2BS do not officially claim SE/Pro can handle folder renames/moves. The wording of the options/settings and related Help (etc) all carefully mention 'files', not 'folders'. You are obviously welcome to try it to see if it improves your throughput, but I suspect they will decline to investigate any such changes in folders that get handled by a fallback to delete/recopy mode.

As has been stated elsewhere, if any object has been edited and renamed/moved, it will definitely be processed as a delete/recopy (because the mandatory hash comparison will fail).

Bear in mind that by default a SmartSync will replicate changes (including deletions) in both directions, which may not be your intention. You can pick different options (on the radically-expanded Decisions - Files page of a SmartSync) for the detectable conditions it might find, but evaluating which actions are appropriate for which situations is entirely up to you.

Finally (because people tend to miss this aspect) you must remember that a SmartSync must have run at least once (thus, databases exist of previous-state on both sides) before it can potentially detect/determine possible rename/move changes since the previous run.

Statistics: Posted by cliffhanger — Tue May 10, 2016 7:42 pm

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Help files, documentation, translations, etc. • Re: Back up to Several Drives

May 11, 2016, 4:39 am
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Hi,

Please note that you have posted your question in a wrong section. This is Help files, documentation, translations section. You should post your questions in the appropriate SyncBack product model that you are using. Can you please provide your full SyncBack product name and version, so that we can move this thread to the appropriate section?

However, to answer your question – Please note that a profile in SyncBack can point to only one Source and one Destination location. So, you may have to create a new profile to backup files from your Source drive to your home server.

Thank you.

Statistics: Posted by Swapna — Wed May 11, 2016 4:39 am

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SyncBackPro (commercial) • A few issues

May 11, 2016, 4:21 pm
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I am trying to mirror data from one HDD to another. They are both USB 3.0 drives and they are both formatted as NTFS. I am having a few issues:
1. Some files are mirrored with correct modification date, but some are not. Files on the destination dir have +1 hour difference. I want to emphasize that only some files get incorrect modification date; creation dates are transferred without any issues. I suspect it is somehow related to DST.
2. Folder modification times are not transferred. I have read your explanation that folder's modification time changes for example when you copy some files into it and that would explain why I am seeing current modification date instead of one that is in source dir. But why cannot your software force/change modification date after all the files have been copied?
3. In the log file I see that it says "Max. Component Length: 255". Why is it limited to 255 instead of 32767. If I understand correctly, you support long file names.
4. Why your program cannot read S.M.A.R.T. data and serial number from external HDDs? Other programs can do that. I could name a few if needed.
5. Your program incorrectly identifies VeraCrypt mounted disk as Fixed. HDD is actually connected over USB.

Statistics: Posted by paikis — Wed May 11, 2016 4:21 pm

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SyncBackPro (commercial) • Backup to nondomain shares

May 11, 2016, 10:39 pm
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I am on a company domain, and I have a non-domain machine that I backup personal files to over the network. The non-domain machine has shares that are mounted on my domain machine at startup by a batch file, and the shares are accessible via the Windows file system with no issue. I originally set up my SBP backups to use these shares, and did so successfully, just a few weeks ago.

In the last couple of weeks, possibly due to a Windows update, I had to change the way the shares are mounted in the batch file, but they are still accessible via the Windows file system. However, SBP cannot access them. If I choose "Modify" and attempt to change the Destination, I can browse to any domain share in the file system without issue. But the non-domain shares are not accessible from within SBP. If I click on my shared "E:" drive, for example, there's a long delay, and SBP finally gives a message that it could not restore the network connection to the drive.

Any ideas?

Statistics: Posted by ChipG — Wed May 11, 2016 10:39 pm

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SyncBackFree (freeware) • SyncBack and ReFS formatted volumes

May 11, 2016, 10:48 pm
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I use two external disks pooled as a storage space in Windows 10 Pro. The storage space is formatted ReFS. Can SyncBack read an ReFS formatted volume and restore a disk or partition image from it?

Statistics: Posted by Cbarnhorst — Wed May 11, 2016 10:48 pm

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SyncBackFree (freeware) • Re: SyncBack and ReFS formatted volumes

May 12, 2016, 2:23 am
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Hi,

Sorry, but SyncBackFree/SE/Pro is a backup utility designed to backup files-based data. Cloning or imaging drives are not supported, nor will it be supported in the future.

To read more about this, please click on the link below:

http://support.2brightsparks.com/knowle ... g-software

Thank you.

Statistics: Posted by Swapna — Thu May 12, 2016 2:23 am

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SyncBackPro (commercial) • Re: A few issues

May 12, 2016, 8:00 am
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Hi,

1. Sorry, but you haven’t stated the SyncBackPro version you are using? If you are using the latest version of Pro (V7.6.8.0), please submit a Support Zip with debug log of the profile in-question for investigation. You can submit a support ticket by using the Contact Support link in this article:

http://support.2brightsparks.com/knowledgebase/articles/213970-creating-a-debug-information-file

If your Zip is over 30MB, contact us for alternate instructions. Do not post (nor links to) Support Zips on this open forum.

2. SyncBackPro does not support copying Last Modification date/time attribute for folders, as the last modified date/time stamp of a folder is controlled by Windows. Windows will automatically change the Last Modification date and time of a directory if any of its files or sub-directories are changed.

3. Note that the "Max. Component Length: 255" in SyncBack log file is referring to the individual component length of a file name (that means each subdirectory within the path and the final filename are limited to 255 characters). However, the total path length is limited to approximately 32767 characters. You can refer to this KB article for more details:

http://support.2brightsparks.com/knowledgebase/articles/213493-the-maximum-path-filename-length

Also, please note that SyncBackPro supports long file names, but the maximum component length for each part of the file name is limited by the File system (but not by SyncBackPro).

4. SyncBackPro supports reading S.M.A.R.T information for internal drives, but not for external drives. This is because, when you plug-in USB drive, then it communicates with your system using USB mass storage protocol which doesn't support reading SMART data.

5. SyncBack does not care if a drive is fixed or not. But, if Windows tells us it is a fixed drive we will report as such. You can check by right-clicking the drive in File Explorer and selecting properties.

Thank you.

Statistics: Posted by Swapna — Thu May 12, 2016 8:00 am

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SyncBackPro (commercial) • Re: Backup to nondomain shares

May 12, 2016, 11:42 am
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I can't help on any 'domain v. non-domain' aspect (not my area), but if the issue involves 'mapped network drives' it may be related to the 'elevation' issue mentioned here (Windows Explorer doesn't run elevated - and cannot be made to - so isn't affected). The registry tweak is a quick way (reversible) way to test (though you probably need a reboot before any edits take effect)

Statistics: Posted by cliffhanger — Thu May 12, 2016 11:42 am

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