Quantcast
Channel: 2BrightSparks
Viewing all 9303 articles
Browse latest View live

SyncBackPro (commercial) • Dropbox error when authorizing

$
0
0
1) Where to email bug reports? No email client is attached to the PC running SBP so it can only save the text file.

v7.6.8.0 with Win 10 Pro, fully updated.

2) Can't authorize Dropbox: as it launches Chrome to authorize the program just spits out an error and bug report. When I authorize other cloud services it does this just fine.

Statistics: Posted by Bindibadgi — Fri May 20, 2016 9:10 am



SyncBackPro (commercial) • Re: Dropbox error when authorizing

$
0
0
Suggest simply raise a support ticket with bug report attached. You can use the Contact Support link (upper right on this page). Bear in mind the weekend has already started at 2BS HQ (UTC+8)...

Statistics: Posted by cliffhanger — Fri May 20, 2016 11:39 am


SyncBackPro (commercial) • Re: Help with backup script

$
0
0
Your stated Force Rescan When condition ("Destination <> C:\") will presumably always be True? If so, it will always trigger (every run). If so, you are wasting your time / gaining no benefit whatsoever from using Fast Backup, because a Rescan discards any database which currently exists (probably created last run), and scans both sides again to build another. Tomorrow, same thing (it always scans - ad infinitum)*

If you want to achieve a situation where you (eventually) have seven full-backup folders whereby it doesn't need to scan the disk to find out the content of a particular day-folder (because it keeps seven FB databases, one for each day), then you could do it with a single backup disk. There are details in the Help, but I won't go into it in detail here because you are also rotating the drives, so that relying on a database-per-day-folder to tell it what each day-folder's contents were last time that day-folder was addressed is highly dangerous if you also rotate the drives. Why? Because if you keep swapping the drives over, the database of content it recorded at the end of the run for (say) day/folder-5 last week (using, say, drive-X) will almost certainly not be an accurate snapshot of the data in folder /5/ on drive-Y on day-5 this week (because that drive wasn't present on day-5 last week - the other drive was). Content will be likely be different, but the profile won't know that; gaps will start to appear...

You could also do it by using removable media x 14 (Mon-Sun x 2 weeks) providing you have a drive that accepts such media and its drive-letter is static (always the same, so you can specify it 'in clear'). This works by generating 14 separate Fast Backup databases (!) where the profile figures out which one to use on any given occasion from (its stored key based on) the Destination path-of-the-day, which would incorporate the drive-letter, a (sub)folder based on the %DISKSERIAL% and a subfolder based on %DAYOFWEEK% (plus any static text). But you can't (shouldn't) do that with rotated USB drives because you can't achieve a guaranteed static drive letter (for the same reason you're using %LABEL=Backup Disc% now).


If I were you, I would simply switch off Fast Backup altogether, and just put up with the scanning (at 1 AM it's unlikely to get in the way of anything?). That way, SB will find out for itself what the content of the (current) Destination is (by scanning it), and make appropriate decisions based on true info (and not on info that might represent what was on the other disk same-day-last-week).


Re the 'number' question (3 v 7), there's no built in cycling Variable that spans 3 days. You could write an installable script to generate a custom Variable, but which rules you would use to define what value it has on any given day I'm not sure. Or, you could arrange for it to cycle 1 > 2 > 3 > 1 > 2 > 3... each time it runs (thus, independent of the day of week), but you'd need to make sure you only ever run the profile 'as per' the usage that logic you use expects (don't run it twice in succession on a given day because disk was powered off on first attempt, for example)


* If your profile will always Rescan based on the When setting (yes - see above), it will also ignore the 'Delete all on Destination.....only if not a Rescan' setting (because it always will be a Rescan). This is actually quite lucky, because the 'Delete all....if not a rescan' setting is there for housekeeping of Differential and/or Incremental backups only (which are the only examples in the Help that use it, if you check). Using it when you want a full backup each day will actually result in the current day-folder first being wiped, but then likely only being repopulated thereafter by files that have changed on Source since the last relevant database was created. Files that haven't changed for months may be lost because the database - if there hadn't just been a Rescan - would tell Pro those unchanged files were still there. So it's quite lucky that right now it will never trigger...you should only ever use this for true Incremental or Differential backups, never for full backups

Statistics: Posted by cliffhanger — Fri May 20, 2016 1:25 pm


SyncBackSE (commercial) • SyncBackSE Mishandles Drive Problems

$
0
0
Hi,

I'm having trouble with several USB hard drives that I backup to with SyncBackSE and Macrium Reflect. Often a drive disappears (i.e. is not visible to the file explorer or the Windows 10 Task Manager). Sometimes the drive is visible but when a program tries to reference it an I/O error occurs. I'm working on the drive problem but my question here has to do with SyncBackSE.

Macrium Reflect handles these problems in what seems like a reasonable way, i.e. it reports an error if something goes wrong and otherwise it completes the backup successfully.

Not so with SyncBackSE. Sometimes it fails with a "scan failure" error but the system tray icon shows no error. Often it thinks the backup is still running but the backup drive has disappeared or it still is visible but there's no I/O activity. In that case it will stay that way forever, even if I stop and restart SyncBackSE, remove power to the drive for a while, or cycle power to the drive to get it working again. Editing the backup profile doesn't help either. Since SyncBackSE thinks the profile is still running I can't start another backup, so I'm stuck.

Can anyone tell me how to get SyncBackSE to clear the bogus running status so I can run a backup using that profile again?

Also, is there any way to get SyncBackSE to reflect the "scan failure" error in the system tray icon?

Thanks,
Mike

Statistics: Posted by MikeA01730 — Sat May 21, 2016 1:07 am


SyncBackPro (commercial) • securesafe plugin available?

$
0
0
hi,

is a securesafe plugin available, its like dropbox, google drive... a cloud storage provider?

thanks
farmer

Statistics: Posted by farmer15 — Sun May 22, 2016 12:21 pm


SyncBackPro (commercial) • File Filtering

$
0
0
hi,

now can I sync only PDF Files and only Folders with PDF Files within.

with filters:
*\
*.pdf

I have all folders and all .pdf files
but also test.pdf.zip

how can I filter it more better?

thank you guys.

Statistics: Posted by farmer15 — Sun May 22, 2016 12:33 pm


SyncBackPro (commercial) • Re: securesafe plugin available?

$
0
0
Hi,

Can you please clarify your question as I am not sure what you are asking. :shock:

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Sun May 22, 2016 1:27 pm


SyncBackPro (commercial) • Re: File Filtering

$
0
0
Hi,

Sorry, but I can’t reproduce your issue with the inclusion filters: *\, *.pdf.

Instead, can you try with the below filters to see if it resolves your issue:

*\
*\*.PDF

Add them to the 'File/Folders To copy list' on the left side of the ‘Change Filter’ settings page. Click on OK to close the settings page and confirm any questions you may be asked about excluding any matching files.

But the above filter settings might create empty folders at your Destination. If you are backing-up files from a standard resource (local drive or network drive), then you can avoid creating empty directories at your Destination by configuring the option under:

Modify Profile > Expert > Decision-Files > Folders > "What to do if a directory exists on Source but not on Destination" (first section) to "Do Nothing"

OR

If your Source is a non-standard resource (FTP, Cloud, SyncBack Touch etc.,) then you can configure the second section of the Decision-Files > Folders settings page to "Do Nothing" (instead of Automatic).

Thank you.

Statistics: Posted by Swapna — Mon May 23, 2016 4:33 am



SyncBackSE (commercial) • Re: SyncBackSE Mishandles Drive Problems

$
0
0
Hi,

Have you enabled the application's options to change the tray icon when an error occurs? This option is under main menu's Preferences -> Options -> Easy -> Change the tray icon if any profiles have failed

As you haven't mentioned which version of SyncBackSE you are using I am assuming that you are using SyncBackSE V7. If it so, I suggest submitting a support ticket after a scan failure by using the Contact Support in the below link in this article and attach the zip file. Please note that we don't support previous versions.
http://support.2brightsparks.com/knowle ... ation-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

FYI, we did try to simulate the problem at our side (by unplugging a USB drive while being scanned) and SyncBack gave an error plus it changed the tray icon.

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Mon May 23, 2016 7:05 am


SyncBackPro (commercial) • How can one run a complete comparison without interruption / displaying messages?

$
0
0
How can one run a complete comparison without interruption / displaying messages?

Statistics: Posted by Biff — Mon May 23, 2016 7:18 am


SyncBackPro (commercial) • Re: How can one run a complete comparison without interruption / displaying messages?

$
0
0
Slightly confused by your term "comparison" - if you want to do a comparison (only), without processing any files, presumably you want to see what it found (else why bother?). Assuming you mean a full run of a profile, these might help

http://support.2brightsparks.com/knowle ... dow-prompt
http://support.2brightsparks.com/knowle ... can-be-run
http://support.2brightsparks.com/knowle ... nd-running

Certain modes (for example, When > Hot Key, When > Changes, When > Insert, running on detection of a device running SyncBack Touch, and so on) have sub-options to run Unattended or Interactively, depending whether the default for the mode in question is to prompt or not. Running via command-line always suppresses all prompts.

If you have specific situations in mind not covered above, you'd need to give more detail.

Suppressing SB from prompting may force SB to follow alternate logic paths. Details are provided in the Help if so.

Statistics: Posted by cliffhanger — Mon May 23, 2016 12:40 pm


SyncBackPro (commercial) • Re: Importance of filename encryption

$
0
0
Hi there,
Any idea of wen this multi-feature can be available ?
Thanks in advance for your answer.
Fred

Statistics: Posted by fcrochet — Mon May 23, 2016 9:11 pm


SyncBackPro (commercial) • Re: Critical feedback

$
0
0
Since I am still looking for a good solution a customer and myself I am getting back to this. Currently I am testing SBP vs. Arq and other solutions

Kostas wrote:
The limitation is not placed by the Dropbox API per se but during our tests we encountered erratic behaviour (heavy throttling and dropped connections) when trying to do so.


Arq seems to be using two concurrent connections. While this is less than what the Dropbox app uses, it does at least increase the 0% throughput phases of SBP to about 50% with large files. No erratic behaviour here, so maybe you could give this another try in form of an option that allows me to set the no. of connections myself with a default of 1?!


Having said that, it's easy to understand why the Delta didn't help much in your case. When the files are uploaded on the cloud storage via the website or their native sync tool then the metadata for those uploaded files will not be available in SyncBackPro's database. Thus, SyncBackPro assumes the files at your Source and Destination are different and proposes to recopy again to your Destination. It then, builds the database for the recopied files and also for the new/changed files uploaded to your Destination (during the first profile run). But, in the subsequent runs it will not propose to recopy the files again as the cloud database contains the details of the files uploaded to the server.


It should be possible to make SBP scan the files on both sides (and then notice that the files are one and the same. The whole reason for me uploading the initial set of files via web interface or Dropbox' own utility is that SBP uploads them so much slower. This does not seem like such an unusual scenario, especially since some cloud services still offer customers to send in a seed via harddrive. Since the Dropbox utility is able to deal with this I would expect the API enabling third party software to deal with it as well?!

Unfortunately I encountered another culprit: Using compression (and encryption) only seems to utilize a single CPU core (out of 8 logical cores) with SBP. Obviously this slows down a large backup job considerably compared to solutions to fully utilize the CPU during compression.

Statistics: Posted by Timur Born — Tue May 24, 2016 6:10 am


SyncBackFree (freeware) • error code 0xc004f074

$
0
0
Hi, since some days the program does not run an automatic (scheduled) backup.
This went OK for several years, but now I get the following error code : 0xc004f074

Please advice how to solve this.

many thanks.

BR Ben

Statistics: Posted by uncleben — Wed May 25, 2016 8:49 am


SyncBackPro (commercial) • "Delta"-Sync when using Dropbox-Cloud and compressed/encrypted zip-Archive?

$
0
0
Hey there,

I want to backup some sensitive pdf-files directly into the Cloud, so that I can exclude this specific backup-folder from being synced to my local PC by the dropbox client (using selective Sync).

I know that the Dropbox Client has the ability to upload only the differential changes, e.g. when using truecrypt with AES (i.e. block-encryption) and you only change 1MB within a 1GB container, it won't upload the whole 1GB container, but only the changes.

So now I'm wondering what happens when using Syncback Pro? Assume I first run my profile, all the documents are put into one compressed / encrypted zip-file and uploaded remotely by SB. What happens in the next run? Does SB hold a "cache" of the documents contained in the zip-file, or does SB really need to download the zip-file completely again to open/decrypt it and match the difference between the current contents and the source folder? And if there are some differences, does it need to re-upload the whole zip-file again?

Thanks in advance!

Statistics: Posted by ~maxim~ — Thu May 26, 2016 8:59 am



SyncBackPro (commercial) • Run before profile

$
0
0
I am testing our "Run before profile" but it is not running the program when running a schedules task. If I click on the test button, it works and if I run manually it works, but when the scheduled task runs the program is ignored. For now I am just trying to open notepad.

Any ideas why this would be ignored in scheduled tasks?

Statistics: Posted by simonbr — Thu May 26, 2016 12:22 pm


SyncBackSE (commercial) • Still having trouble backing up from Desktop computer to Android Phone

$
0
0
Our aim is to back up any files that have changed in the "My Documents" folder on the desktop computer to the user's Android phone. It is a one-way transfer; we are never interested in transferring files from the phone to the desktop computer.

We've had a series of difficulties with this. Here is the latest:

Instead of overwriting files on the Android Phone (a Samsung S6), SyncBackSE makes files with amended names, like "original-filneameDUP0.doc", adding in the "dup0" part. Any suggestions?

Statistics: Posted by acoustilog — Thu May 26, 2016 2:55 pm


SyncBackFree (freeware) • Error: send HELO/EHLO first

$
0
0
Hello - We are currently evaluating Syncback free version and when attempting to setup email logs we get the following error:

Error with sending sender;Server says: 503 5.5.1 Error: send HELO/EHLO first

Is there a simple way to resolve this with the Syncback program?

Statistics: Posted by SDG — Thu May 26, 2016 5:35 pm


SyncBackFree (freeware) • Re: Error: send HELO/EHLO first

$
0
0
It looks like we have been able to resolve this by using:

SSL/TLS
port 465
the name of the device in the Local Computer Name using a [computer name].[our domain].com entry

..all on the advanced tab.

Please delete thread or keep for others to reference!

Statistics: Posted by SDG — Thu May 26, 2016 6:14 pm


SyncBackSE (commercial) • Re: Still having trouble backing up from Desktop computer to Android Phone

$
0
0
Hi,

SyncBack doesn't create Dup0 files and most likely those are being created by Samsung's Kies sync software (or maybe by the device itself when a file is being copied over with the same name?) . Which method do you use to connect SyncBackSE with the device, MTP or Syncback Touch?

Thanks,
Kostas
[2bs]

Statistics: Posted by Kostas — Fri May 27, 2016 1:43 am


Viewing all 9303 articles
Browse latest View live