I suggest testing with Pro V9 version to see if it helps? If you do not own a copy of SyncBackPro V9 and wish to test it's functions, you are welcome to try our fully functional SyncBack, which we offer a free 30-day evaluation.
SyncBackPro:
https://www.2brightsparks.com/download-syncbackpro.html
Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.
If the problem persists with Pro V9, please submit a support ticket to support@2brightsparks.com for investigation.
Thank you.
Statistics: Posted by Swapna — Mon Apr 13, 2020 5:07 am